Support

We're here to help.

Contact Us

If you have questions, feedback, or need help with Hear Me™, reach out to us at:

support@rheumworld.org

Frequently Asked Questions

How does Hear Me™ work?

Hear Me™ guides you and your partner through a structured listening exercise. One person speaks while the other listens and reflects back what they heard, then you switch roles.

Is my data private?

Yes. Hear Me™ stores only the names you enter, and that data never leaves your device. We have no servers and collect no analytics or personal information.

Can I get a refund?

Refunds are handled by the Apple App Store. You can request a refund through Apple's Report a Problem page.

Is this a therapy app?

No. Hear Me™ is a communication tool inspired by research-backed listening principles. It is not a substitute for professional therapy or counseling.

How do I delete my data?

Since all data is stored locally on your device, deleting the app removes all stored data permanently.